These Terms and Conditions, and associated Eago Uk Policies contained in the menu on the left of this page, apply to Online Trading specifically, and Eago UK general trading practices in general. Thank you for visiting Eago UK

Welcome to the complaints section (the "Complaints Section") for the http://www.eago.uk.com website, also referred to simply as the "Site"

Eago Complaints Policy is supplemental to our Terms and Conditions; Privacy, Delivery, and Returns Policies. Your statutory rights are not affected in any way

Eago UK are honourable traders whose business is largely built by personal recommendation. We take Complaints extremely seriously. Please contact us so we may resolve your complaint as quickly and efficiently as possible

If you have a Complaint, please contact us immediately either: in person at our showroom, via email, by postal delivery: please write to us detailing your query through either: This websites enquiry form available on the Contact Us page, telephone 01785 244447 or Freephone 0800 030 4776, fax to 01785 244337, or post to Eago UK Co Ltd, Units 7 and 8 St Albans Court, St Albans Road, Stafford, Staffordshire,United Kingdom ST16 3DJ. This will enable us to understand your complaint and respond appropriately and professionally.

General Notice
We may amend this Complaints Policy at any time by posting the amended terms on the Site. All amended terms shall take effect automatically 30 days after they are initially posted on the Site. In addition, we will notify you in accordance with your notification preferences (Usually via email)

If you have any questions about this Complaints Policy, please contact Eago Customer Support.